Repair Request & Contact us

In the unlikely event that you may need to repair any part of your Doona™ or have a warranty issue, please contact our customer service department by creating a ticket at You can also send an email to Please see "Warranty Information" under Support tab for more details on what is covered.

If you have any questions about the status of your order please send us an email at Please do not send any wholesale, marketing etc. emails to websales for it will only delay a reply. 

For all other requests, please send us an email at 

If you are looking for a product that is not available on our website, please visit our Where to Buy page at